Terms of Service

By connecting a third-party account through Agent Integrator, you agree to these terms. Agent Integrator is software middleware that connects AI agents to third-party services. These terms supplement (and do not replace) the terms of service of the platform that hosts Agent Integrator and the terms of any third-party provider you choose to connect.

1. Permitted use

You may use Agent Integrator only for accounts you own or have explicit authorization to connect. You agree not to use the service to access data, send messages, or perform actions you would not be authorized to perform directly. Reverse-engineering the service to circumvent provider rate limits, bypass authentication, or otherwise violate a connected provider's terms is prohibited.

2. Your responsibilities

• Comply with each connected provider's own terms, acceptable-use policies, and rate limits.
• Honor opt-outs, do-not-contact lists, and applicable communication laws (for example CAN-SPAM, TCPA, GDPR, UK-GDPR, CASL) when your AI agent sends messages or makes calls.
• Disconnect any integration you no longer wish to use, especially before transferring or closing a provider account.
• Maintain the confidentiality of your authentication credentials for the platform that hosts Agent Integrator.

2A. SMS, A2P messaging & text program terms

Agent Integrator can connect your AI agents to application-to-person (A2P) messaging providers — such as Twilio — so that an agent you have built and authorized can send and receive SMS and text messages on your behalf. This section applies whenever you use the service to send or route text messages, and it supplements each connected messaging provider's own terms and the A2P 10DLC, carrier, and CTIA requirements that govern those messages.

A2P registration and sender responsibility

You are the sender of every message routed through your connected provider. Before sending A2P traffic you must complete and maintain any required brand and campaign registration (for example, A2P 10DLC brand and campaign vetting) with the messaging provider and its downstream carriers, and your messaging use case, sample messages, and opt-in details must accurately describe how your agents actually message recipients. You are responsible for all fees the provider or carriers charge for registration, per-message throughput, and carrier surcharges.

Consent and opt-in

You will send text messages only to recipients who have given you prior express consent to be contacted at that mobile number for the type of message being sent, and you will retain records of that consent. You will not use the service to send unsolicited, spam, or unlawful messages, and you will not send messages in categories prohibited by carriers (for example, content relating to cannabis, illegal substances, hate speech, or high-risk financial services where prohibited).

Opt-out and help handling

• Honor opt-out keywords. When a recipient replies STOP (or an equivalent opt-out keyword), you must immediately cease sending them messages and treat that number as unsubscribed. Where the provider supplies automatic opt-out handling, you must keep it enabled.
• Support HELP requests by providing your identity and a way to get assistance.
• Maintain and respect do-not-contact and internal suppression lists across your agents and campaigns.

Required disclosures

Your messaging program must clearly identify the sending business, and where required must disclose that message and data rates may apply, that message frequency varies, and how recipients can get help or opt out. Carriers are not liable for delayed or undelivered messages.

Compliance with messaging laws

You are solely responsible for ensuring your text messaging complies with all applicable laws, rules, and carrier requirements, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state telemarketing and calling-time restrictions, the CTIA Messaging Principles and Best Practices, and, where applicable, GDPR, UK-GDPR, and CASL. Agent Integrator does not review the content of your messages or the validity of your consent records, and provides the messaging connection as a conduit only. We may suspend or disconnect your messaging integration if we reasonably believe it is being used to send spam or unlawful messages, or if a provider or carrier requires us to do so.

SMS Terms & Conditions (for recipients)

If you provide your mobile number and opt in through a sign-up form or opt-in page powered by this platform (for example, at myswiftly.app), you agree to receive recurring automated text messages from the business you signed up with, which may include customer-care and promotional content. These terms apply to those messages:

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to cancel; you will receive one confirmation message and no further texts.
• Reply HELP for help, or contact the sending business using the contact details shown on its opt-in page.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of any purchase.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how your information is handled.

3. Token scope and revocation

You may revoke access at any time, either from your dashboard's Disconnect button or from the provider's own security settings. Revocation takes effect immediately for new actions; in-flight requests already in transit may complete. We will not retain a token after revocation other than in encrypted operational backups, which are overwritten on a rolling basis (see the Privacy Policy).

4. Service availability

Agent Integrator is provided on an as-is, as-available basis. We make commercially reasonable efforts to maintain uptime but make no guarantee of availability. Third-party provider outages, rate limits, scope changes, or policy changes may temporarily or permanently affect specific integrations. When a provider deprecates an API, the corresponding integration may be removed without notice.

5. Limitation of liability

To the maximum extent permitted by applicable law, Agent Integrator and the operator of the platform that bundles it are not liable for indirect, incidental, consequential, special, or punitive damages — including loss of profits, revenue, data, or goodwill — arising out of or related to your use of the service or any connected third-party platform, even if advised of the possibility of such damages.

6. Indemnification

You agree to indemnify and hold harmless Agent Integrator, its operators, and their personnel from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from your misuse of the service, your violation of these terms, or your violation of any law or third-party right while using the service.

7. Termination

You may stop using the service and disconnect all integrations at any time. The platform operator may suspend or terminate your access if you violate these terms or the terms of any connected third-party provider, or if continued service exposes the platform to legal or security risk.

8. Modifications to the service

We may add, change, or remove features, providers, scopes, or pricing tiers at any time. Where a change materially affects active users, we will provide reasonable notice in-app or by email through the platform that bundles the service.

9. Governing terms

These terms are interpreted under the laws of the jurisdiction in which the platform operator is incorporated, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the courts of that jurisdiction, except where local consumer-protection law requires otherwise.

10. Severability

If any provision of these terms is found unenforceable, the remaining provisions remain in full effect. The unenforceable provision will be reformed to the minimum extent necessary to make it enforceable while preserving its intent.

11. Changes

We may update these terms. The "last updated" date at the top reflects the most recent change. Continued use of connected integrations after a material change constitutes acceptance.

12. Contact

For questions about these terms, please use the support page.

See also: Privacy Policy · Data Deletion · Support